Shipping policy
Shipping Policy - Musika Store
* {
margin: 0;
padding: 0;
box-sizing: border-box;
}
body {
font-family: Arial, sans-serif;
line-height: 1.6;
color: #000;
background-color: #ffffff;
padding: 30px;
}
.container {
max-width: 900px;
margin: 0 auto;
}
h1 {
color: #000;
margin-bottom: 30px;
font-size: 2em;
border-bottom: 2px solid #000;
padding-bottom: 15px;
}
h2 {
color: #000;
margin-top: 25px;
margin-bottom: 15px;
font-size: 1.5em;
}
h3 {
color: #000;
margin-top: 20px;
margin-bottom: 10px;
font-size: 1.2em;
}
p {
margin-bottom: 15px;
line-height: 1.8;
}
ul {
margin-left: 30px;
margin-bottom: 20px;
}
li {
margin-bottom: 10px;
}
ol {
margin-left: 30px;
margin-bottom: 20px;
}
strong {
font-weight: bold;
}
table {
width: 100%;
border-collapse: collapse;
margin: 20px 0;
}
th, td {
border: 1px solid #000;
padding: 12px;
text-align: left;
}
th {
background-color: #f5f5f5;
font-weight: bold;
}
SHIPPING POLICY
Shipping Services
We offer flexible shipping options to get your instruments to you quickly and safely.
1. FREE SHIPPING
- Available for all orders
- Standard delivery (5-10 business days depending on location)
- Tracking information provided
- Applies to all geographic regions we serve
2. EXPRESS SHIPPING
- Delivery Time: 2-4 business days
- Premium packaging to ensure instrument safety
- Full tracking and insurance included
- Additional charges apply
Shipping Regions
| Region | Free Shipping | Express Available |
|---|---|---|
| Europe | Yes | Yes |
| UK | Yes | Yes |
| USA | Yes | Yes |
| Canada | Yes | Yes |
| Australia | Yes | Yes |
| New Zealand | Yes | Yes |
| Asia | Yes | Yes |
Processing Time
- Orders are processed within 24 hours of purchase
- Tracking information is sent via email upon shipment
- During holidays, processing may take 2-3 business days
Packaging
All instruments are carefully packed with protective materials to prevent damage during transit. Fragile instruments receive additional padding and insurance coverage.
Tracking
Once your order ships, you'll receive an email with a tracking number. You can monitor your package status in real-time through our tracking system.
Customs & Import
For international orders:
- Customers are responsible for any applicable customs duties or taxes
- We provide necessary documentation for customs clearance
- Import regulations vary by country; please check local regulations
Delivery Issues
If your package is delayed or damaged:
- Contact us immediately at support@musika.store
- Provide tracking number and order details
- We will investigate and resolve the issue
- Refund or replacement will be offered